Heather Maskell

Lead design and research for B2B and B2C e-commerce websites. Conducted and analyzed user research, created journey maps, personas and user stories. Designed website prototypes from sketching, through wireframing, to full-fidelity. Worked closely with clients, project managers and developers, championing human-centered design. Helped establish a company knowledge-base and onboarding program.

UX Design Intern with the Microsoft Garage Internship Program, lead design and research for a security-focused desktop app

UX Design Intern improving overall experience of e-Reading software, product and company websites, and branding licensed software

Designed and built a Squarespace recipe catalog for a New York based Food Education Nonprofit group with custom JavaScript and CSS

Interviewed survivors of domestic violence, designed a full mobile app from sketches to prototype, conducted remote usability testing with domestic violence advocates in healthcare, law enforcement and security roles

Designed logo options for open source bug tracking software

Designed logo, custom typeface, packaging and apparel for flower farm